Client Relations Specialist - Singapore - WARREN GOLF & COUNTRY CLUB

Description

Roles and Responsibilities:

1. Bookings for golf in accordance to the Club's policy and guidelines.

2. Checks handicap for members.

3. Informs club members pertaining to tee off time for major tournament.

4. Provide administration support such as faxing of departmental documents, taking messages, billing of green and buggy fees, preparation of Private Competition invoices and preparation of score cards.

5. Announces tee off time and general announcements.

6. Coordinates or synchronizes tee off time with the starter.

7. Files reciprocal, complimentary for committee members, golf billing chit and SPGA and membership documents.

8. Answer general enquiries such as golf booking fees; membership fees; operations hours of the Club's outlets.

9. Prepare membership card for members.

10. Plans and co-cordinates golf events and major competitions and assist in the execution of the schedule of play.

11. Performs other duties as assigned by the Head of Department.

Job Requirements:

· Good command of spoken English and Mandarin would be an advantage.

· Knowledgeable of golf handicapping, basic computing and operation.

· Knowledgeable of different competition formats and computer scoring skills.

· Knowledgeable on the Club's Constitution and Rules and Regulations.

· High tolerance level and attentive to detail.

· Able to communicate and understand member's requirements and needs.

· Able to cooperate and build rapport with team members.

· Well versed in Microsoft Office and the Integrated Management System.