Description
ServiceNow DeveloperResponsibilities:
- Configure ServiceNow modules to meet business requirements and provide expert ServiceNow knowledge and skills to align ServiceNow's
Out of the Box capabilities with required business outcomes. - Work with Architecture team to develop & implement best practices for ServiceNow development, deployment and release.
- Creation of Dashboards, Reports, Widgets, Metrics, SLA.
- Optimize existing and develop new service catalogue items and associated flows with a focus on continual improvement & automation.
- Experience with Custom Application Development & maintenance.
- Maintain ongoing knowledge of the ServiceNow product, version upgrades, enhancements, new features, etc.
- Understanding of ITIL processes, Agile Methodology, operations, & procedures.
Requirements:
- Minimum 5 years of direct experience as a ServiceNow Developer/Consultant.
- Experience configuring core ServiceNow modules including ITSM configurations, Service Catalogue, Integrations, Application Development & Maintenance, Flow Designer, Integration Hub, Metrics, and Dashboards.
- Experience with Advanced scripting, Performance Analytics, Reporting and other use case areas are desirable.
- Ability to draft & document test plans for both a technical and business user audience.
- Ability to work effectively in a team environment with aggressive deadlines and multiple priorities as well as the ability to work independently with mínimal supervision while delivering results.
- Excellent demonstrable written and verbal communications skill
- Demonstrated understanding of ITIL processes, operations, and procedures.
- Overarching understanding of ServiceNow Enterprise product suite.
Certification(s):
- ServiceNow System Admin Certification required.
- ServiceNow Certified Implementation Specialist
- ITSM required.
- ServiceNow Certified Application Developer required.
- ITIL Certification would be a plus.
Employee Status :
Full Time Employee
Shift :
Day Job
Travel :
No
Job Posting :
Nov
About Cognizant
Job ID COGNGLOBAL
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