Customer Service Executive - Singapore - RECRUITPEDIA PTE. LTD.
Description
**Our client is a one of the leading players in the Power & Motor Manufacturing industry. Due to business needs, they are now recruiting a Customer Service Representative to be part of their Customer Service team to support their business needs. They are located in the East - easily accessible.Job Description of Customer Service Executive:
- Process customer orders, handle inquiries, and provide updates on order status.
- Facilitate returns and ensure resolution.
- Collaborate with Account Executives to enhance customer satisfaction.
- Escalate concerns promptly and communicate effectively internally and externally.
- Proactively engage with stakeholders to address customer issues.
Requirements:
- Min Diploma in relevant field
- At least 5 years of order processing experience in manufacturing/ engineering industry
EA License No. 19C9682
EA Reg. No. R Chan Mun Mun)
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