Monitoring Center Associate - Singapore - ST Recruitment Centre Lic no. 02c4416

    ST Recruitment Centre Lic no. 02c4416
    ST Recruitment Centre Lic no. 02c4416 Singapore

    2 weeks ago

    Default job background
    Permanent
    Description
    Diploma / ITE In Business / Admin / Customer Service Entry-Level
    • I.
    T.Knowledge / Skills Set Required0830 to 0830 AM / PM ( Day & Night Shift Rotates (shift allowance)4 Days Work, 3 Days Off.
    Assist Team Leader to provide technical troubleshooting support to Customers on Alarm Issues in an effective and efficient manner.

    To monitor and respond to Alarm Signals within Service Level targetsTo attend to Customers' enquiries on Products, Accounts and Services, and offer alternatives solutions to fulfill Customer needs, ensuring total Customer satisfaction.

    Technical Training on Product Operating Instruction Manual will be given to you.
    Ensure that Standard Operational Procedures (SOP) are adhered for