Jobs

    Guest Relations Executive - Singapore - Baes Hospitality Pte. Ltd.

    Baes Hospitality Pte. Ltd.
    Baes Hospitality Pte. Ltd. Singapore

    1 week ago

    Default job background
    Full time
    Description

    Job Description & Requirements

    • Responsible for welcoming guests in a courteous and prompt manner and leading them to a prepared table in accordance with outlets' seating procedures.
    • Be familiar with the menu, promotions, and service procedures.
    • Provide full assistance to guests concerning general queries.
    • Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.
    • To work closely with the Operations / Service Operations Manager, shift leaders, and staff members to ensure all guests are greeted properly and escorted to their ready tables.
    • Obtain familiarity with venue policies and procedures in reference to training, safety, and security.
    • To familiarize with the work nature and responsibilities of floor staff and all the venue events.
    • Ensure the reservation desk are well maintained. Assist manager in keeping traces of guest history profiles.
    • Maintain an adequate supply of stationery as required.

    Job requirements:

    • Well-groomed and professional disposition
    • Service orientated, friendly and good interpersonal skills
    • Good command of written and spoken English
    • Able to communicate with all levels
    • Good leadership, performance management and coaching skills
    • At least 1 to 3 years of relevant experience in a similar industry
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