- Resolve customers enquires, complaints and feedback.
- Analyse each situation and escalate calls to the right team to ensure the best and quickest action.
- Coordinate service orders to field engineers through in-house system.
- Document details of issues and customer enquiries.
- Follow-up with outstanding issues.
- Ensure all other ad-hoc duties assigned by supervisor are completed.
- Diploma / A Level / Nitec in any field.
- 1-2 years of experience in call centre / customer service field.
- Candidates with minimal academic qualifications but
- Good fundamental understanding of IT systems, products and technology.
- Meticulous, detailed and able to work in a fast-paced environment.
- Excellent verbal and interpersonal communication skills, and telephone etiquette.
- Comfortable with working shift hours.
- Good team player.
-
To manage technology ticketing impacting group businesses across all subsidiaries and countries. · ...
Singapore1 week ago
-
We re looking for a Job Position Title to support our team in Job Location.This role offers the opportunity to work on meaningful projects collaborate with talented colleagues and contribute to the success of a growing company. · To manage the technology ticketing impacting UOB g ...
Singapore1 month ago
-
A Service Helpdesk Agent position at IT Solution Singapore is open to join their company IT team in Singapore office. · ...
Singapore1 month ago
-
Do you have an interest in the arts and entertainment industry? We are looking for a Customer Service & Operations Officer to be part of our team. · ...
East Region1 month ago
-
Perform preventive and corrective maintenance on front end equipment island wide. · ...
North-East Region2 weeks ago
-
This is a job for an it support engineer who will perform preventive and corrective maintenance on front end equipment island wide. · ...
North Region1 month ago
-
This Desktop Engineer role involves providing onsite IT support to clients at various locations. The ideal candidate will have strong troubleshooting skills and excellent customer service abilities. · Provide onsite IT support at main and off-site locations. · Respond to escalate ...
Central Region1 month ago
-
We are looking for a Customer Service & Operations Officer to be part of our team. You will be the face of the company and first point of contact for the customer.Monitor staff attendance and ensure Call Centre Service Levels are achieved. · Deliver an enjoyable and smooth experi ...
Singapore3 weeks ago
-
About Agoda · At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. · Today, we are part of Booking Holdings [NASD ...
Singapore $60,000 - $120,000 (SGD) per year2 days ago
- Work in company
Automation & Systems Specialist (0-3 years/ No experience required)
Only for registered members
We are developing a new Enterprise Intelligence Hub — our integrated environment that connects automation, data flows, AI agents, and operational systems across multiple teams. · This is a hands-on technical role to help build a new automation and intelligence layer for NUS Enter ...
Singapore2 weeks ago
- Work in company
Onsite IT Support Engineer 5 or 5.5 Days @ SG Islandwide
Only for registered members
We are seeking an IT Support Engineer to join our team at OPUS IT Dept in Singapore. · ...
Central Region1 month ago
-
Company Overview: · Global Tax Free Singapore is authorised by Inland Revenue Authority of Singapore (IRAS) as a Central Refund Agent (CRA) as well as s sole Central Refund Counter (CRC) operator in Singapore, thereby licensed to provide tax refund services to tourists. · Special ...
Singapore8 hours ago
-
Job Description · We are looking for a technically strong and innovative Lead Software Engineer to spearhead the evolution of our IT operations through intelligent automation and hands-on engineering. · This role is pivotal in enhancing operational resilience, streamlining IT ser ...
Singapore $72,000 - $140,000 (SGD) per year8 hours ago
-
Responsible and accountable for the performance of the property, the management of staff employed as well as achievement of desired property outcomes and results.Lead and manage a team with areas of responsibility including transactional financial, OH&S, (EEO), operational, HR, n ...
Singapore $60,000 - $120,000 (SGD) per year8 hours ago
- Work in company
Automation & Systems Specialist (0-3 years / No experience required)
Only for registered members
About Us · NUS Enterprise is developing a new Enterprise Intelligence Hub — our integrated environment that connects automation, data flows, AI agents, and operational systems across multiple teams. · This is a hands-on technical role, but not a "code all day" job. We work with e ...
Singapore Contract1 day ago
-
Perform preventive and corrective maintenance on front end equipment island wide. · ...
Singapore1 month ago
- Work in company
Automation & Systems Specialist (0-3 years/ No experience required)
Only for registered members
+Job summary · NUS Enterprise is developing a new Enterprise Intelligence Hub. This hands-on technical role involves designing, challenging assumptions, prototyping, and co-creating solutions for NUS Enterprise.+Responsibilities · + Build and maintain automation workflows using P ...
Singapore1 month ago
- Work in company
Automation & Systems Specialist (0-3 years/ No experience required)
Only for registered members
A hands-on technical role in NUS Enterprise developing an automation and intelligence layer for enterprise systems. · This is not a project management or coordination role. · ...
Singapore1 month ago
- Work in company
Automation & Systems Specialist (0-3 years/ No experience required)
Only for registered members
Job Title: Automation & Systems Specialist (0-3 years/ No experience required) · Posting Start Date: 17/09/2025 · Job Description · Please apply here for this position. (Only applications submitted through this link will be processed.) · About Us · NUS Enterprise is developing a ...
Singapore3 days ago
-
The Building and Construction Authority (BCA) champions the development of a future ready built environment for Singapore. · We are looking for resourceful, energetic and self-motivated individuals who are inspired to play an active role to make a difference to Singapore's built ...
Singapore Full time1 month ago
Service Helpdesk Agent - Novena - IT Solution Pte Ltd
Description
Position TitleService Helpdesk Agent – IT Firm
Description
IT Solution Singapore is currently looking to appoint a Service Helpdesk Agent to join their company IT team in Singapore office.
IT Solution Pte Ltd aims to be the leading Singapore-based firm for corporate IT service that provides One-Stop Solution services for our clients.
We are a young and dynamic company specializing in IT Solution Services. We are committed to easing your workload by providing various IT needs and enhancement solutions in an innovative way to aid in your business administration.
You can entrust your IT functions to us while you focus on your core businesses. We are constantly developing and launching new enhancement solutions to assist in optimizing our clients' network, IT infrastructure, applications, websites, and online marketing.
Our Mission
To provide customers with the best quality of services at an affordable price and prompt delivery of services.
Our Vision
To become a leading premier IT solution provider, both effective and efficient in providing a comprehensive range of quality IT solution and digital marketing support.
Remuneration is commensurate with qualifications and work experience. Qualified and interested candidates should email their resume to
Please state your current and expected salary and include in the CV a digital photo of yourself.
Job Responsibilities
-
Helpdesk Agent
Only for registered members Singapore
-
Helpdesk Agent
Only for registered members Singapore
-
Service Helpdesk Agent
Only for registered members Singapore
-
Customer Service
Only for registered members East Region
-
it support engineer
Only for registered members North-East Region
-
it support engineer
Only for registered members North Region
-
Desktop Engineer
Only for registered members Central Region
-
Customer Service
Only for registered members Singapore
-
Senior Manager, People Services
Agoda- Singapore
-
Automation & Systems Specialist (0-3 years/ No experience required)
Only for registered members Singapore
-
Onsite IT Support Engineer 5 or 5.5 Days @ SG Islandwide
Only for registered members Central Region
-
IT Infra Support Engineer
Global Tax Free Co., Ltd.- Singapore
-
Information Technology
Singapore Airlines- Singapore
-
Senior Property Executive
JLL- Singapore
-
Automation & Systems Specialist (0-3 years / No experience required)
Contract Only for registered members Singapore
-
Onsite Engineer
Only for registered members Singapore
-
Automation & Systems Specialist (0-3 years/ No experience required)
Only for registered members Singapore
-
Automation & Systems Specialist (0-3 years/ No experience required)
Only for registered members Singapore
-
Automation & Systems Specialist (0-3 years/ No experience required)
Only for registered members Singapore
-
Executive Manager/Engineer
Full time Only for registered members Singapore