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- Resolve technical, account, and trade-related enquiries via telephone, ticket, and live chat
- Take ownership of and escalate/report issues to the relevant stakeholders across various departments and regions
- Assist clients in understanding the entire trading lifecycle including but not limited to funding, position transfers, corporate actions, margin calculation, and statement reconciliation
- Ad hoc assignments and projects – e.g. client outreach, platform training, general market research
- Strong familiarity in one or more asset classes – Stocks, ETFs, Options, FX, Funds, Futures, Fixed Income
- Be able to think critically and reason about complex systems and processes
- Maintain composure and professionalism in fast-paced and stressful situations
- Excellent command of written and spoken English (Mandarin is a strong plus)
- Undergraduate degree
- At least 1-2 years prior experience at a large financial institution
- Licensed with CMFAS 1A, 2A, 6 and 6A or be able to obtain by attending to licensing paper exams within a short period after onboarding
- Fluency in productivity applications (e.g. Excel, JIRA/Confluence) is a plus
Associate / Senior Associate - Institutional Services - Singapore - HARBRIDGE PARTNERS
HARBRIDGE PARTNERS
Singapore
2 weeks ago
Description
Title: Associate / Senior Associate - Institutional Services
Location: Singapore
Key responsibilities:
Qualifications:
Core competencies:
Requirements:
For a confidential discussion, please send an email with your updated resume or LinkedIn URL, with contact details in the first instance to:
cvharbridgepartners(dot)com
Contact the retained consultants, Edward Chen or Richard Liu on
Harbridge Partners Limited
Employment Agency Licence: 71892