Customer Support Associate - Singapore - National Skin Centre(S) Pte Ltd

National Skin Centre(S) Pte Ltd

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Family Group: Ancillary

_What you'll do as a Customer Support Associate_

You will need to liaise with internal and external departments or escalate problems tactfully to facilitate the effective resolution of problems when necessary.

_Skills crucial to success in this role_

At least 1 year of professional customer service experience in a call centre will be preferred
Excellent communication skills and telephone etiquette
Passion for service excellence
Computer literate, with good typing and active listening skills
Ability to attend to enquiries from Mandarinspeaking customers will be an advantage
A strong team player and able to work in a fastpaced and dynamic environment
Able to commit to 5.25 days (Alternate Saturday) workweek schedule; Staff will be rostered to work on half day Saturday schedule

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Note:_

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_Preferred Qualification_

GCE 'O'/'A' Level or Diploma (Polytechnic)

_Why you should join us_

National Healthcare Group Polyclinics is under the National Healthcare Group, a leader in public healthcare in Singapore and recognized at home and abroad for the quality of its medical expertise and facilities.

Become a part of the group where you will be offered a diversity of career options and advancement opportunities in different institutions within the NHG clusters.

We care for our employees and foster a culture anchored on our core values as shown below:

People-Centredness: