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- Manage the entire aftersales operations to achieve profitability and meet customer satisfaction targets
- Motivate the team to meet business objective within a culture of continuous improvement, process excellence and efficiency
- Manage and control all Aftersales standards processes and audits as per manufacturer's requirements
- Ensure the workshop complies with legal requirements and safety standards
- Maintain strong collaborative relationship with manufacturer
- Maintain strong rapport with customers
- Minimum 5 years of managerial experience within the motorcycle industry
- Passion for customer service and experience in a service-oriented environment
- Strong communicator with a customer-centric personality
Aftersales Manager - Singapore - RECRUIT EXPRESS PTE LTD
Description
Roles & ResponsibilitiesLocation: Leng Kee Road
Working hours: 8:30am to 6 pm (Mon – Fri)
Responsibilities
Requirements
Interested applicants please send your resumes to
Jessica Nguyen Huynh Thanh Truc
Recruiter (R
EA License No. 99C4599
We regret that only shortlisted candidates will be notified.
Tell employers what skills you haveCRM
Microsoft Office
Aftersales
Customer Experience
Customer Interaction
Interpersonal Skills
Customer Loyalty
Audits
Customer Satisfaction
Customer Service
Customer Service Experience