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    Associate Director, Client Onboarding - Singapore - STANDARD CHARTERED BANK (SINGAPORE) LIMITED

    STANDARD CHARTERED BANK (SINGAPORE) LIMITED
    STANDARD CHARTERED BANK (SINGAPORE) LIMITED Singapore

    1 week ago

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    Description
    Roles & Responsibilities

    The Role Responsibilities

    Client Onboarding :

    • Work collaboratively with team members, frontline teams and second line partners to open new accounts in line with PVB Policies and Procedures
    • Responsible to manage a team of onboarding reviewers for the review of Private Bank account documents, SOW and related corroborations on account opening for individual account, corporate account & Trust Account for onshore and offshore clients.
    • Coach the team to understand the client profile and perform comprehensive risk assessments to ensure relevant risks are identified upfront
    • Monitor SLA from an onboarding TAT perspective with no dilution in risk assessments
    • Ensure quality of client file is appropriately risk assessed and does not pose CDD concerns for cases undertaken by team leader as reviewer
    • Clients that do not meet the PVB risk appetite are rejected, and Suspicious activity reports (SARs) are raised where required
    • Engage in the projects or tasks which related to the team

    Processes

    • Adhere to Group, Segment and Country Policy.

    Risk Management

    • Responsible to ensure that key stakeholders and governance committee/forums are kept up to date on key issues, resolution plans and overall progress on initiatives.
    • Provide guidance to resolve CDD-related issues and risk arising from BAU activities, audits, risk reviews, etc.
    • Review and provide feedback on AML and CDD controls for new/existing products and services.
    • Partner and actively collaborate with all relevant stakeholders across the AML CDD functional and advisory space to build robust and sustainable operational and execution excellence.
    • Provide support and guidance in execution of FATCA related activities.

    Governance

    • Assures AML CDD risk management through oversight and testing of AML related BKCSAs and ensures material risks are identified, assessed, mitigated, monitored, and reported / escalated in accordance with the bank's Risk Management Framework.
    • Responsible for delivering 'effective governance'; capability onshore and offshore (COE hubs) to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner

    People Management

    • Develop robust succession plans
    • Hold regular knowledge sharing sessions with team .
    • Identify opportunities to improve domain knowledge of the team

    Key stakeholders

    • Frontline, Compliance, Legal, CST Testing Team, COO, Risk stakeholders

    Our Ideal Candidate

    • Diploma or Any Graduate Degree from a recognized University. ACAMS qualification is a plus
    • 10+ years relevant experience in KYC and client onboarding, from banking and/or financial services sector with a focus on Private Banking clients, including corporates
    • Solid knowledge and understanding of regulatory requirements relating to Private Banking
    • People and service oriented, a team player with a high level of integrity and professionalism, high attention to detail
    • Native fluency or a high level of proficiency in both written and spoken Chinese language/ Mandarin for business support in Greater China North Asia
    • Excellent verbal, presentation and written communication skills
    • Ability to prioritize competing demands

    Role Specific Technical Competencies

    • Client Onboarding
    • Risk Management and Governance
    • Stakeholder Management
    • People Management
    • Microsoft skillset e.g., Word, Excel, PowerPoint

    About Standard Chartered

    We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
    Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

    • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
    • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
    • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

    In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

    • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
    • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
    • Flexible working options based around home and office locations, with flexible working patterns
    • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
    • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
    • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

    Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

    Visit our careers website

    Tell employers what skills you have

    Onboarding
    Due Diligence
    Risk Assessment
    Know Your Client - KYC
    Governance
    Project Managment
    Private Banking
    Risk Management
    Attention to Detail
    Portfolio Management
    Client Management
    Process Management
    Communication Skills
    Banking
    AML
    KYC
    Stakeholder Management
    Microsoft Office Suite
    Financial Services
    People Management
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