Patient Service Associate - Singapore - NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.

NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.

Verified Company

Singapore

4 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities

Ensure clinic's operational and procedural area readiness based on desired service standards. Assist with smooth patient journey including accurate and timely registration, discharge, appointment bookings, cashiering and any other enquiries such as insurance provider's information for billing. Provide chaperone assistance to doctors/nurses and prepare consultation documents
Perform any other adhoc duties and responsibilities that may be assigned from time to timeRequirements
Proficient in computer skills, handling multiple systems such as SAP will be an advantage. Team player with good communication and interpersonal skills. Ability to speak a second language will be an advantage. Able to multitask and work in a fastpaced environment

Not Specified