Customer Service Officer - Singapore - Adecco - GS Perm

Adecco - GS Perm

Verified Company

Singapore

4 days ago

Posted by:

Wei Jie

beBee Recruiter

Description

At least 1 year of customer service experience, in a contact centre environment

Excellent Customer service skills

Customer Service Officer

5Days a week schedule (1 weekend and 1 weekdays off)
Permanent role

Office location

Town Area

Adecco is partnering with a Transportation Industry, and they are looking for for Customer Service Officer Exciting chance to join a renowned team to manage both inbound and outbound calls at their HQ.

Responsibilities:

Perform out bound calls to customers who leave callback
Ensure proper recording of conversation with customer in the call centre system
Meet/exceed all individual and team key performance indicators (KPI) set by the management
Maintain a positive and helpful approach in interactions with all customers
Perform any ad hoc duties as assigned by Team Leaders or Supervisors

Job Requirements:

Prior experience in a call centre is preferred
Strong team player and selfdriven individual
Customeroriented with good interpersonal and communication skills
Highly adaptable to a fastpaced and dynamic environment
Problem analysis and problemsolving skills

Next Step:

Prepare your updated resume.
Please include detailed past working experiences in point form, an executive summary about yourself in terms of experience, expertise, key achievements & highlight and your current & expected package.

Lorwene Guzman

Direct Line:
EA License No: 91C2918

Personnel Registration Number:
R1104194

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