Client Service Executive - Singapore - AGC MULTI MATERIAL SINGAPORE PTE. LTD.

Description

Responsibilities:

• Process sales inquiries, quotation and execute sales order entries
• Provide support to customers on orders, feedback & complaints
• Work closely with Planning/Internal team to ensure customer's delivery requirements are provided and followed through
• Work with production team for customer's ad hoc special requirements and any issues related to shipment
• Maintain field inventory
• Maintains Customers' profile/price file
• Work closely with internal team to review on new material/Purchasing specification requirements
• Follow-up on status of material rejects and returns
• Follow-up on advance payments and overdue invoices
• Communicate and maintain excellent relationship with customers
• Prepare daily/weekly reports and any basic ad hoc reports
• Perform any other reasonable duties as required by Management from time to time

Requirements:

• Diploma or above
• Relevant experiences an added advantage
• Bilingual with proficiency in Chinese-language ( to liaise with Chinese-speaking customers)
• Knowledge of Oracle is an advantage
• Knowledge of Microsoft Office
• Work accuracy is essential
• Customer orientated with good communication and interpersonal skills
• Able to work under pressure to meet tight deadlines
• Analytical and systematic person who like technical challenges, enjoy team work and able to work independently

Interested applicants, please state your last drawn salary/ expected salary & available date in the resume.