Jobs

    Assistant Manager/Manager - Singapore - NATIONAL ENVIRONMENT AGENCY

    NATIONAL ENVIRONMENT AGENCY
    NATIONAL ENVIRONMENT AGENCY Singapore

    6 days ago

    Default job background
    Description
    Roles & Responsibilities

    What the role is

    The Operator Tenancy Management Department (OTMD) oversees the management of new hawker centres, also known as Socially-conscious Enterprise Hawker Centre (SEHC). OTMD works closely with the operators appointed by NEA to ensure smooth management and operations of the hawker centres.

    What you will be working on

    The main job responsibilities of this position are as follows:

    • Manage a portfolio of 2-3 hawker centres
    • Oversee and manage contracts and tenancy agreements signed with operators to ensure compliance and alignment with national hawker policies
    • Oversee the implementation of initiatives, programmes and activities at the hawker centres and work with operators to improve and refine work processes
    • Formulate and review operational policies and business continuity plans to ensure effective and efficient management of the centres and operators
    • Monitor and review performance of operators
    • Prepare reports, papers and presentation materials as well as present to senior management and stakeholders when required
    • Manage feedback from feedback providers professionally, including report writing, to ensure that their feedback is being addressed or resolved promptly in accordance with NEA's service standard
    • Work with operators to respond to incident-reporting, emergencies or service disruptions within service standards and put up such reports to management in a timely manner
    • Engage government agencies, partners, and stakeholders such as grassroots leaders, Advisers, operators, and operators' tenants to implement initiatives and resolve operational issues.
    • Any other duties assigned

    What we are looking for

    The job might be for you if you possess the following qualities:

    • Enjoy field work and comfortable in market/ hawker centre environment
    • Prior work experience in project & facilities/ building management, estate/ tenancy management, enforcement, and contracts management would be an advantage
    • Strong stakeholder management and communication skills and able to maintain composure under challenging circumstances to resolve conflicts
    • Possesses good analytical, problem-solving and project management skills
    • Good writing, interpersonal and presentation skills
    • Resourceful, meticulous and able to multi-task to meet tight deadlines in a fast-paced environment
    • Able to work after office hours and on weekends when required
    • Team player with possession of leadership qualities
    • Proficient in Microsoft Office Applications.
    • Valid Class 3 driving licence and possess a car will be an advantage.
    • As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

    To apply, please proceed to

    Tell employers what skills you have

    Coaching
    Store Operations
    Report Writing
    Management Skills
    Leadership
    Able To Multitask
    Microsoft Office
    Business Continuity
    Inventory
    Tenancy Management
    Enforcement
    Merchandising
    Presentation Skills
    Team Player
    Stakeholder Management
    Field Work
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