Assistant Manager, Donor Stewardship - Singapore - HYPERSCAL SOLUTIONS PTE. LTD.

Description

Roles & Responsibilities

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Stewardship of Donor Portfolios
  • Strategically steward a diverse portfolio of donors, managing various combinations of gifts to ensure personalised engagement and satisfaction.
  • Engage with student recipients associated, fostering solid connections and facilitating meaningful interactions between donors and award recipients.
• Stewardship of Scholarships, Bursaries, Study Awards, and Financial Grants
  • Manage stewardship activities related to scholarships, bursaries, study awards, and financial grants, demonstrating the impact of donors' support on recipients' educational journeys.
• Stewardship Communications and Reporting
  • Collaborate with gift recipients and execute effective stewardship reporting, ensuring donors are informed about the impact of their contributions.
  • Oversee the creation and distribution of stewardship reports, showcasing the outcomes and achievements resulting from donors' generosity.
  • Keep donors informed about festivities and events with timely communication to announce an upcoming event or celebration and extend an invitation.
  • Manage special mailings, including Giving Reviews and President's communication pieces, and Newsletters to maintain consistent and meaningful donor communication.
• Recipient Engagement and Scholar Programmes
  • Develop and maintain relationships with current scholars and alums, providing opportunities for their engagement and interaction with donors.
  • Lead stewardship events tailored to donors' and scholars' needs, fostering a sense of community and gratitude.
• Stewardship of University Programmes
  • Manage stewardship efforts for Schools, Institutes, Centers and Labs initiatives ensuring donors' contributions are acknowledged and celebrated.
• Stewardship Events
  • Plan, coordinate, and execute stewardship events for donors within assigned portfolios, fostering meaningful interactions and expressions of gratitude.
  • Collaborate with the Events Manager to celebrate donors' milestones, achievements unlocked, or a noteworthy date to help create a lasting bond between donors and the University.

QUALIFICATIONS

• Diploma with at least 5 years of working experience.
• Requires strong computer and Internet research skills, flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff, and vendors.
• Sensitivity to confidential matters is required.
• Good organisation and interpersonal skills with ability to function in a multi-cultural environment.
• Flexible, resourceful and able to perform despite tight schedules.
• Proficiency in Microsoft Windows, Word, Excel, and Outlook.
• Has a strong stakeholder focus and service-oriented attitude.
• Demonstrates proficiency in both verbal and written communication.

OTHER INFORMATION

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University
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