Events Operation Lead - Singapore - NTUC CLUB

NTUC CLUB

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Communicate with respective Sales people to fully understand guests' requirements

Responsible for scheduling for Downtown East and Orchid Country Club functions and manage both venues operation's needs
Inspect and ensure equipment is in working good condition and resources are sufficient. Recommend and propose purchases when required
Monitor the quality and quantity of all food and beverage items served. Provide feedback and correction actions to maintain consistent quality
Review and update daily operational procedures ensuring SOPs and relevant training materials are updated on a periodic basis
Conduct daily inspection on storage areas for cleanliness and working conditions using established checklist.
Attend Operations Meeting and monthly sales meetings.
Conduct briefing for staff and supervise staff
Ensure that all function rooms are set up in accordance to the function orders
Engage and coordinate with the meeting organizers to ensure that all prerequested, including last minute requests are handled appropriately
Ensure guest needs and expectations are met by providing an efficient and professional service
Control staffing and casual labour cost, ensuring that work hours per deployed staff is properly utilized
Administer post function matters and arrange event logistic issues
Ensure cleanliness of function rooms and banquet areas at all times
Ensure that all hygiene, safety SOPs are adhered.
Handle adhoc special projects and assignments as assigned by Reporting Officer

Requirements:

Minimum Diploma in any field
Minimum 3 years of relevant experience
Able to do shift work and work on weekends (5 day work week)
Serviceoriented team player with excellent interpersonal and communication skills
Able to multitask and work under pressure in a fast pace environment