Client Services - Singapore - AIMS

Description

About the company
AIMS is one of the world's leading financial brokers providing premium trading solutions for all types of traders.

AIMS is a global prominent brokerage providing trading executions, clearing and technical support for retail and institutional clients in over 10 countries.

Till date, AIMS is present in Australia, Dubai, Malaysia, Vietnam, Cambodia, Japan, Korea, Indonesia, Hong Kong and China.

We are hiring a Client Services role responsible for delivering client transactional support functions for the FX Prime Brokerage business.

• Liaising with multiple internal working groups to monitor, escalate and resolve issues for smooth operations for clients' trades, funding and withdrawals.
• Work closely with the Front Office and obtain all necessary supporting evidence to fulfil KYC due diligence
• Support daily production of Middle Office operations from trade capture, trade matching, settlement, rebates payment to meet with SLAs
• Manage issues through investigating and resolving quickly
• Operations representation for Sales and Trading, primary point of contact of local business teams
• To manage accounts payable (bill payments, clients' withdrawals etc) and receivable through bank transfers / payment channels etc in a timely manner

Requirements / Qualifications:

• Degree / diploma in finance related fields
• Product knowledge of FX, Listed Derivatives, OTC Foreign Exchange is an added advantage
• Hard working, quick learner and a flexible team player
• Able to work at flexible hour who can multi task in a fast paced environment and with a high level of client service and problem solving skills

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Salary:
$3, $4,000.00 per month


Benefits:

• Additional leave
• Professional development
• Promotion to permanent employee
• Work from home

Schedule:

• Day shift

Supplemental pay types:

• Yearly bonus