Senior Mgr, Global Customer Engagement/ Marketing - Singapore - The Cap Consulting Group Pte Ltd

The Cap Consulting Group Pte Ltd

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

Min 10 years of global marketing/ key account management and building relationships exp with shipping MNCs with global footprint

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Shipping/logistics industry exp is required

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Possess strong persuasion and negotiation skills. Has excellent interpersonal and communication skills
Our client is a leading feeder solutions provider in the maritime industry.

We are seeking for an experienced global marketing cand for the position of a Senior Manager, Global Customer engagement/ Marketing.

Summary

:

The Global Customer Engagement (GCE) department is responsible for promoting and developing the firm's relationship with the world's biggest Container Shipping companies at HQ and Regional HQ levels.

As a Senior Manager or Manager, you will be responsible for
managing and projecting customers' business requirement in order to generate growth, partnership and other business opportunities.

This is essentially a global marketing role requiring the cand to be equipped with global key account management skills. We are also seeking for a strong communicator with excellent influencing skills to interact with external customers and collaborate with internal stakeholders.

Reports to

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Head of Global Customer Engagement

Location

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Singapore

Role and Responsibilities

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Global Account Manager for 23 corporate customers in the shipping industry;
For a senior mgr, you will manage a team of 23 pax whom might be fellow account managers and/or Asst Account Managers; For a manager, no people management responsibility is required
For accounts that you and your team are managing, you are to strategize, define and implement growth in volume and revenue on a global basis;
Building multilevel relationship and rapport with key customers globally; going deeper, wider and higher into the customers organisation. This is to develop the customer intimacy that is needed to put ourselves in a more competitive position;
Be up to speed on knowing your customers' strategies and develop plans/deals to align ourselves to their needs;
Measure, track and analyze key account metrics;
Persuade and influence regional marketing teams and business units to ensure proper management and implementation of strategies for your respective customers;
All round understanding of the market, the global products offer by customer and competitor; and
Work closely with other Global Account Managers, Business Unit Directors, Trade Departments & Senior Management.
Ensuring that commercial processes are reviewed regularly and updated; and
Best practices of contract administration are shared amongst regional hubs.

Requirements

:

- **Minimum Bachelor degree with at least 10 years of global marketing/ key account management exp gained in the shipping/logistics industry. (For a Mgr role, min 5 years of relevant experience is required. For a Senior Mgr
- min 10 years of relevant experience is required)**:

Experience in key account management /marketing and building relationships with MNCs in the shipping sector with global footprint is essential

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Shipping/ logistics industry exp is required

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Able to travel overseas (regionally/globally) as part of business requirements. The travel is estimated to be about 30% but this may vary.

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Analytical and Inquisitive mindset;

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Able to develop relationship independently at different levels of a customer organisation;

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Strong persuasion and negotiation skills;

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Good interpersonal and communication skills;

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Goaloriented, organized team player;
Detailed and meticulous and strong problem solving skills;
Proficiency in the English language, both verbal and written.
Added proficiency in Mandarin is a huge plus as the role may liaise with Chinese customers in Chinese.

Selling pts

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The co is the biggest common carrier
and public shipping line in the world

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The co is a well known and global MNC in the shipping industry

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The co allows WFH 1 day per week

Posted by:
CAP Consulting (EA license: 14C7175)

Caroline Poh (EA Registration:

R
Date Posted - 7 May 2024

Job Types

:

Full-time, Permanent

Schedule: