Technical Support Specialist - Singapore - ENETEK POWER GROUP PTE. LTD.

Wei Jie

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Wei Jie

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Description

Job Descriptions:

  • Provide aftersales technical support to all local and regional customers.
  • Provide technical advice and recommendations to customers to resolve issues
  • Escalate and update internal team on the product issues and follow up closely of the progress/solutions with customers
  • Liaise with HQ and subsidiaries companies for any product or technical issues.
  • Provide necessary handson training to internal team (e.g., technicians) to handle fully test of product or system to ensure it functions properly and meets the specification.
  • Support QA team in system testing which include Factory Acceptance Testing, Interface Factory Acceptance Testing as well as Site Testing

Job Requirements:

  • At least 2 years of quality engineering experience working in manufacturing environment.
  • Experience in auditing to the requirement of ISO quality system standards will be an added advantage.
  • Demonstrate responsiveness and promptness in meeting company's needs.
  • Act with a high level of integrity.
  • Act resourcefully to ensure that work is completed within specified time and quality.
  • Willing to travel
  • Proficiency in Chinese Mandarin will be an added advantage.

Benefits:

Competitive salary, performance-based bonuses, health benefits, and opportunities for professional development within a dynamic and growing organization.

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