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Customer Service Executive

    Customer Service Executive - Singapore - INTEGRITY PARTNERS PTE. LTD.

    INTEGRITY PARTNERS PTE. LTD.
    INTEGRITY PARTNERS PTE. LTD. Singapore

    1 week ago

    Integrity Partners Pte. Ltd background
    Description
    Roles & Responsibilities

    Seeking a driven and proactive candidate with good experience in timely order management and fulfilment of goods for a medical devices MNC company

    Responsibilities:

    · Processes orders with quality and efficiency from receipt of orders or requests from customers and sales team to delivery of goods.

    · Prepares picking and delivery documents

    · Check open order and backlog reports daily to ensure timely processing of customer orders.

    · Manage customer expectations, resolve customer satisfaction issues and product return billing and credit issues

    · Provides quotes for products as requested

    · Answer queries from sales and customers on stock and shipment of orders.

    · Interpret information on sales promotions, discounts by entering updates in SAP system

    · Collaborate closely with warehouse and delivery service for daily operations.

    Requirements:

    · 3+ years related working experience in order fulfilment

    · Motivated and driven personality

    How to Apply:

    · Interested applicants may apply by sending in your updated résumé (in MS Word format) to my email or apply directly:

    · Consultant: Tan Wei Xiang

    · EA personnel reg. no.- R1658660

    · EA License No. 17C8502

    Tell employers what skills you have

    Sales Support
    Order Management System
    SAP Logistics
    SAP
    Work Order Management
    Logistics Planning
    Customer Satisfaction
    Order Management
    Import Logistics
    Customer Service
    order management systems
    customer service support

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