Guest Relations Officer - Singapore - THE SCARLET HOTEL PTE. LTD.

THE SCARLET HOTEL PTE. LTD.
THE SCARLET HOTEL PTE. LTD.
Verified Company
Singapore

1 week ago

Wei Jie

Posted by:

Wei Jie

beBee Recruiter


Description

Responsibilities:


  • Perform personalized checkins and checkouts efficiently and promptly, whilst adhering to the Hotel's standards and procedures
  • Handle general enquiries and requests from guests (like requesting for extra amenities, wakeup call services), build relationships with guests and assist to resolve minor complaints
  • Ensure all interactions with guests are handled professionally, creating a memorable experience

Requirements:


  • Training will be provided
  • Wellgroomed, good interpersonal skills
  • Customer oriented, with a keen interest in the Hospitality industry
  • Willing to work shift hours, on 5 day work week

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