E-Commerce Executive - Singapore - HAPPY CAT AUCTIONS LLP

Description

Roles & Responsibilities

Job Description

• Picking and packing orders correctly and adhering to packing guidelines

• Processing and coordinating daily online orders, deliveries and returns of customer orders for e-commerce platforms (Wix, TikTok, Shopee, Lazada etc)

• Ensuring the fulfilment of customers' orders for assigned delivery services

• Replying customers in a timely and professional manner

• Ensuring customer service level is maintained at high levels for all platforms

• Resolving any operational issues for online marketplaces

• Monitoring inventory and request for stocks when necessary

• Key account management of ecommerce platforms

• Managing monthly sales and promotions of platforms to meet monthly sales targets

• Executing other ad-hoc duties as required by Management from time to time

Job Requirements:

• Experience in handling e-commerce platforms/systems (eg. Lazada Shopee, Qoo10, Pandamart/Grabmart, etc.)

• Excellent organizational, interpersonal and communication skills

• Proactive, resourceful and excellent team player

• Ability to work independently and be self-driven within a team structure

• Experience in Microsoft Office (Word, Excel)

• Diploma/Degree in Marketing/Business is a plus

• Working in Retail Environment

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Social Media
Ability To Work Independently
Inventory
Retail Sales
Online Retail
Service Level
Online Marketing
Digital Marketing
Communication Skills
Team Player
Customer Service
Google Analytics
SEO
Key Account Management
Website Design