Sales Support Executive - Singapore - NTT Data Singapore

NTT Data Singapore

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

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Description

Sales Support Specialist

(Sales Support, RFP/RFQ, Tender, System Integration)
The Sales Support Specialist will report to the Head of Public Sector and provide pre
- and post-sales support to the Public Sector Sales team. He/she will provide support to the Public Sector sales teams for tender or proposal submission request within specific tender closing timeline. Beyond helping to source for new sales opportunities by understanding customers' needs and requirements, he/she also supports the sales team by partnering with the other business functions to work out pricing matters and strategies.

Responsibilities:

Support all Public Sector tender deals in services, software and maintenance
To monitor and track the sales booking from award to project creation
To ensure timely and quality service provided to Public Sector Sales team for order processing request, sales and project registration.
To ensure order processing request is supported with actual LOA/PO from client.
To validate the order processing request from sales teams to ensure sales booked is based on firm award provided by client.
Partner LOBs to work out and compile pricing based on customers' requirements
Engage and interact with customers on tender clarifications
Secure necessary approvals based on NTT DATA Singapore processes and meet tender submission deadlines by customers
Timely submission of full legal documents (tender documents, tender proposals, clients' contracts, partnership agreements) to BMO/Finance Departments to register in sales tracking system (Salesforce).
To advise PS sales teams on the sales processes where necessary.
Degree or equivalent qualification in related field/relevant discipline with at least 3 years working experience in similar position
Working experience in IT Industry as Sales Support is an added advantage.
Excellent verbal and written communications skills
A resultoriented person who can deliver high quality pre and postsales support to sales units.
Strong organisation skills and ability to multitask with competing priorities
A good team player who is able to address and manage sales support challenges and resolve the issues in a timely manner.
Able to work independently, proactive with good working attitude.
Committed to job requirement, adaptable to new environment/job challenges.
Able to build good rapport with sales units and project delivery teams to enable work to be carried out effectively and efficiently.
Proficiency in MS Excel and MS Word.
Strong stakeholder management to interact with external customers and internal colleagues
Able to multitask, prioritize, and manage time effectively