- AWS + Performance Bonus
- Annual Leave from 14 days + Birthday Leave & Voucher(s)
- Staff Welfare and Medical Benefits + Career Progression
- Comprehensive Insurance Coverages
- Holistic Learning and Development Opportunities
Front Desk Associate - Singapore - CHINESE SWIMMING CLUB
Description
Benefits of Joining the Chinese Swimming Club
Main Duties
-Provide excellent customer service to Members, addressing their enquiries, concerns, and requests related to Club facilities, services and activities, and conducting Club tours and visits.-Assisting with membership-related applications, such as new member registrations, membership card replacement and membership inquiries. Maintain accurate membership records and databases.-Processing payments and handling cash and online transactions for membership dues and other Cub services. Ensuring accuracy in financial transactions and maintaining appropriate records.-Performing general administrative tasks, such as answering phone calls, responding to emails, managing the tidiness of Front Office premises, and maintaining Club correspondences.-Addressing member feedback, concerns or conflicts in a professional and proactive manner, aiming to achieve satisfactory resolutions. Escalating issues to Duty Manager when necessary.-Any other duties delegated by Duty Manager and Head of Membership Department from time to time
Pre-requisites-Excellence customer service with good interpersonel skills-Possess receptionist experience-GCE "O" Level & above are welcome to apply-5 1/2 days week (Rotating shift. No midnight shift)
Please attached your resume