Jobs

    Executive, Systems - Singapur, Singapore - Parkway Pantai Limited

    Parkway Pantai Limited
    Parkway Pantai Limited Singapur, Singapore

    4 days ago

    Parkway Pantai Limited background
    Permanent
    Description

    The Role

    Working as part of the Systems & Process Analyst (Ops system) team

    Key accountabilities

    Business Analyst scope:

  • Work with end users to propose / and review business processes involving Ops IT system to ensure optimal workflow and ease of use.
  • Analyse IT issues raised for business process review to improve / mitigate existing IT system issues
  • System Analyst scope:

  • Work with end users to improve systems function / feature designs for existing and new Ops IT system.
  • Analyze and troubleshoot software issues, identify root causes with IT vendor and implement rectifications / solutions.
  • Handle level 1 / 2 support for Ops IT systems assigned.
  • Data Analyst scope:

  • Interpret and analyze data for Ops IT system improvement
  • Others:

  • Assist to develop and maintain documentation such as user manuals, training .
  • IT systems assigned includes but not limited to: Primary: Plexus, eOrder, eResults, RPA, Tunas,Liaison: CMS, MH360, CRM, Webchat, chatbot
  • Qualifications & Experience

  • Relevant Degree Education
  • Preferably (candidate with no experience in the below are welcome to apply as well) Business process / IT related experienceWith background in healthcare or IT

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