Senior Application Support Analyst - Singapore - TANGSPAC CONSULTING PTE LTD

Description

Banking client with large IT support team in Singapore is looking to hire IT Application / production support Analyst to provide global support for their mission critical banking systems

• Providing Application support to a few mission critical application
• Provide level 2 support to requests from various areas of the business and investigate and troubleshoot issues.
• Performing root cause analysis
• Ensuring timefly resolution especially for high severity incidents to business users
• Providing updates on problems / issues reported
• Ensuring processes are followed
• Working with level 3 support and development team for unresolved issues

Requirements :

• Minimum 6+ years of experience working in supporting mission critical high volume applications
• Strong troubleshooting, analytical and problem solving skills
• Experience working in banking industry is a must
• Able to work under pressure
• Good knowledge in ITIL
• Min 4 years of experience working with Unix/Linux , Windows
• Experinece in support Java application is a plus
• Good expeience working with RDBMS
• Experience working with middleware such as weblogic, websphere
• Experience with with Batch scheduling tools is a plus
• Good communication skills

Interested candidates please email your latest resume to