Onsite Service Technician - Singapore - Prism+

    Prism+
    Prism+ Singapore

    3 weeks ago

    Default job background
    $30,000 - $60,000 per year Customer Service / Support
    Description
    We are seeking a experience onsite technician to join our team.

    As a onsite Technician, you will be responsible for installing, repairing, and troubleshooting our products to ensure optimal performance and functionality.

    You will have chance to work on a variety of Prism products.

    The ideal candidate has a strong technical background, excellent problem-solving skills, and a commitment to providing high-quality service to our customers.


    Responsibilities:
    Provide onsite technical support

    and assistance to customer in resolving hardware and software issue.
    Diagnose and troubleshoot technical issues, including

    mechanical, electrical, and software related problems.
    Repair or replace faulty components at customer sideMaintain detailed of service records, repairs and equipment

    inventory.
    Follow safety protocols and guidelines to ensure a

    safe working environment.
    Provide excellent customer service by addressing

    client inquiries and resolving issues promptly.
    Collaborate with team members and contractors to

    complete projects and assignments.
    Any other ad-hoc duties as assigned by superior/or

    managerMin O-Level or equivalent.

    Relevant certifications or vocational training is a plus.
    Min 2 years' experience as a Refrigerator/ Ceiling

    Fans/ Television/ Monitor onsite Technician or similar role.
    Familiarity with electrical/android systems and

    troubleshooting techniques.
    Ability to read and interpret technical manuals and

    diagrams.
    Excellent problem-solving and analytical skills.
    Detail-oriented with a strong commitment to quality

    and safety.
    Excellent communication and customer service skills.
    Ability to work independently and under pressure.
    Valid Class 3/3A driver's license or equivalent SG

    driving license.
    Annual IncrementPerformance Bonus

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