Customer Service Representative - Singapore - CE LA VI

    CE LA VI
    CE LA VI Singapore

    1 month ago

    Default job background
    Full time $24,000 - $36,000 per year Customer Service / Support
    Description


    Atop the 57th floor of the iconic Marina Bay Sands, CÉ LA VI Singapore offers unrivalled 360-degree views of the city skyline and strives for exceptional service standards to match.

    It takes a stellar team to wow our guests and we are committed to training and career progression within the business giving our people the opportunity to flourish.

    Our goal is to provide a working environment that's supportive, dynamic and fun too. We know that our talent is our greatest asset and we strive to create a culture where careers flourish. So join us today


    Job Descriptions:

    • Assist with ordering by answering menu questions or making recommendations upon request.
    • Take accurate food and drink orders using the POS system and communicate order details to the kitchen staff as needed.
    • Inform guests about packages and promotions.
    • Up-sell any additional products when appropriate.
    • Serve food and drink orders to guests.
    • Stay up to date on any menu changes and daily specials.
    • Communicate with guests to make sure they are enjoying their meals and correct any problems.
    • Comply with the company, safety, and security regulatory rules and regulations; report accidents/injuries to manager on duty
    • Deliver checks and process bill payments.

    Job Requirements:

    • A great smile with a passion for service industry
    • Enjoy the adrenaline rush that comes with a fast-paced environment
    • Multi-tasker
    • Quick learner
    • Calm and composed under pressure
    • Good communication skills