iSeries (AS400) Operation Engineer - Singapore - Marinabay sands

Marinabay sands Singapore

4 weeks ago

Full time

Description

JOB SCOPE

Assist the team lead, manager to support the iSeries Operation Services.
Support, follow up and/or lead operations activities.
Update of Standard Operation Procedures, Runbook and Knowledge base.
Pro-active monitoring, follow up and maintenance of multiple iSeries servers and applications.
Check and maintain the High Availability system environment according to Operation guide.
Provide iSeries support to IT stake holder, Project, and business user.
Timely report / escalation of system, application, and operation issue to the team lead and/or manager.
Follow up on opened/escalated issues to ensure timely closure and to avoid recurrence.
Ensure all System Backup activities are monitored and completed successfully.
Ensure system disaster recovery readiness and successful execution of DR testing.
Support risk and security & vulnerability remediation for iSeries in compliance to the security best practices, guideline.
Support third party software, ensure they are updated according to the support lifecycle.
Responsible for Firmware and OS upgrades, Performance Tuning, Monitoring of Capacity Utilisation and threshold alerts, input on Capacity Planning, PTF installation.
Work with vendors on support matters and lifecycle upgrade.
Support application releases/upgrade activities.
Perform off office-hour support & standby duty to support 24x7 business operation including weekends and holidays as required.
Any other assigned duty from the team lead/manager.

JOB REQUIREMENTS

EDUCATION

Degree in Information Technology / Services related curriculum preferred
Additional experience may be substituted in lieu of a degree

CERTIFICATION

IBM iSeries training and/or IBM certification preferred
Training and certification in System Service Operation, e.g. ITIL foundation

REQUIRED EXPERIENCE

Minimum 5+ years hands-on experience on iSeries System Operation support.
Experienced in ITIL processes in Service Request, Incident, problem and change management processes.
Experienced on one or more of the following areas:
IBM Power Series Hardware, IBM SAN storage and SAN Switches, FC multipath configuration.
IBM i V7R3 to V7R5, IBM VIOS Virtual Machine Environment.
IBM PowerHA, ASP & iASP Disk configuration and administration. Remote Journaling / HA concept.
Backup and Recovery on Flashcopy, BRMS, Safe Guarded Copy, NIM for VIOS backup.
IBM EIM implementation for Single Sign on.
Network configuration for TCP/IP protocol, Route and Host Tables, Firewall Rules.
System performance tuning, performance, and alert monitoring.
Firmware, Patch, PTF, CUM Package ordering/installation.
Security and system hardening on iSeries System and Application, user profiles, object authorities, system values.
Query/400 - SQL/400, DB2 and performance tuning.
Third party software e.g. Mimix Assured, iTera, Optimizer, Fortra Powertech Exit Point, Authority broker, compliant monitor, Antivirus, System monitoring tool.
Working knowledge on ACSC and Infinium advantages.

REQUIRED KNOWLEDGE

Familiar with IT processes, SOP, standards and Policies.
Hand on experience and knowledge of iSeries operating system, 3^rd party softwares, installation / upgrade specifications, troubleshooting, root cause analysis and data restoration.
Knowledge and experience in personal computers and Microsoft productivity software.
Mature and self-driven, continuous improvement on both technical and service operation.
Enthusiastic and a strong desire to learn, a quick leaner to adopt to fast changing environment.
Organized and detail oriented. Ability to apply knowledge into practical support, identified and resolve potential pitfall upfront to avoid costly rework and service impact.
Handling multiple tasks stream, ability to priority critical / important task.
Perform troubleshooting with multiple technical teams, escalate to team lead/manager if immediate workaround/resolution is not available.
Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
Possess excellent communication skills, able to read, write and speak English.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

Operations Engineer

3 weeks ago

KELINGTON ENGINEERING (S) PTE. LTD. Singapore

Direct coordinates and exercise functional authority for planning, organization, control, integration and completion of engineering project within assigned responsibility area; · - Ensure operations related activities are performed in compliance with company standards and regulat ...
Operations Engineer

3 weeks ago

ScienTec Consulting Singapore

**Operations Engineer (Desktop)** · - Working Hours: Monday - Friday · - Working Location: Central · - Remuneration package: Up to $6k + AWS · **Responsibilities**: · - Work with Product Owner and Product Principals to manage, deliver and operate the network management platform r ...
Operations Engineer

3 weeks ago

D.V.I SOLUTIONS (S) PTE. LTD. Singapore

**Company Summary**: · Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better-whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Singapore ...
Operations Engineer

3 weeks ago

AILYTICS PTE. LTD. Singapore

Ailytics is Singapore's leading video analytics solution provider that helps construction companies create a safe and productive workspace to minimize risk and improve productivity across all of their facility footprints. The global industrial workplaces are dangerous and ineffic ...
Operations Engineer

4 weeks ago

NS EMPLOYMENT SERVICES Singapore

Identifies operational problems by observing and studying the functioning and performance of systems. · - Provides operational management information by collecting, analyzing, and summarizing operating and engineering trends. · - Identifies priorities by assessing operational obj ...
IT Operations Engineer

3 weeks ago

NEURONES IT ASIA PTE. LTD. Singapore

As an IT Operations Support Engineer, you will be tasked to provide · - Technical support to following services such as: · - Digital Workplace tools (such as Office 365, AD, Zoom, Workspace One · - non-exhaustive list) · - Patch & lifecycle management · - Identity Management & Se ...
Operations Engineer

4 weeks ago

JOBSTER PRIVATE LTD. Singapore

**Responsibilities**: · knowledge of the product as stated in requirements below. · - Use standard processes, implement existing diagnosis methods, · solutions/workarounds to effectively deal with users and technical issues to achieve problem resolution and customer satisfaction. ...
Operation Engineer

4 weeks ago

TRUST RECRUIT PTE. LTD. Singapore

DUTIES & RESPONSIBILITIES · General Scope: · 1. Support in implementation and participate in the continuous improvement effort in the areas of Safety, Quality, Environment and Health Management System (for example SS506 part 3, ISO 9001, ISO14001, OHSAS 18001, IATF · 2. To have ...
Operations Engineer

3 weeks ago

JE GREEN SOLUTIONS PTE. LTD. Singapore

**Job Description**: · - Assist in plant testing & commissioning, start-up and operation. · - Participate in the creation, maintenance, improvement and training of software, reports, and metrics used in production and engineering. · - Providing feasible solutions and coordinate w ...
Operations Engineer

2 weeks ago

THE VALSPAR (SINGAPORE) CORPORATION PTE LTD Singapore

Perform a variety of operation engineering activities that include · 1. Process Operation Management (Day to Day & New Product) · 2. Cost management (Operating Expenditure & Budget) · 3. Overall Equipment Effectiveness (OEE) Management & Improvement · 4. Internal resource managem ...
Operations Engineer

3 weeks ago

Fugro Singapore

Job Description · Summary · The Operations Engineer role has direct interfaces with the following departments and has the responsibility to provide support and current information which concerns vessel operations.- Operations Team which consists of Vessel Ops Manager, Operations ...
Engineer (Operations)

3 weeks ago

COMMERZBANK AKTIENGESELLSCHAFT Singapore

**Job purpose**: · In the ATS Cluster, business experts, engineers (development & operations), chapter leads, and product owners work together as a team. The agile methods support the team members in performing their functions by facilitating a rapid and flexible response to chan ...
Operations Engineer

3 weeks ago

Morgan McKinley Singapore

As an Operations Engineer, you will be responsible for overseeing and improving our day-to-day operations, identifying and resolving issues, and implementing and maintaining systems that support our business objectives. · **Responsibilities**: · - Oversee and manage day-to-day op ...
Operation Engineer

3 weeks ago

SMT AFLOAT SERVICES PTE. LTD. Singapore

Job Description: · - Responsible for day-to-day operation and planning manpower allocation based on job requirements · - Arrange logistics for deliveries and provide photo reports for job completion · - Source materials and spare parts as a purchaser when needed · - Proficient in ...
Operations Engineer

2 weeks ago

OIP TECHNOLOGY PTE. LTD. Singapore

**Job Responsibilities: · Performing offset calibrations for the laser machine: You will receive comprehensive training on our laser systems and will be responsible for conducting offset calibrations to ensure precise and accurate manufacturing processes. · Creating recipes based ...
Operations Engineer

2 weeks ago

JE SYNERGY ENGINEERING PTE. LTD. Singapore

**Job Description**: · - Assist in plant testing & commissioning, start-up and operation. · - Participate in the creation, maintenance, improvement and training of software, reports, and metrics used in production and engineering. · - Providing feasible solutions and coordinate w ...
IT Operations Engineer

3 weeks ago

ST ENGINEERING SATELLITE SYSTEMS PTE. LTD. Singapore

**Job Title: IT Operations Engineer** · **Responsibilities**: · You will participate in the developing, maintaining and securing of IT networks to support ST Engineering's product development. These include: · - Setup of various network elements and end user terminals · - Monitor ...
Operations Engineer

2 weeks ago

RON MANPOWER SOLUTIONS PTE. LTD. Singapore

**Roles & responsibilities** · - Prepare weekly Schedule for Service team; · - Prepare Monthly schedule for Operation team; · - Prepare RA & MOS and documented; · - Co-ordinate with Client/Supplier/Contractor to perform ad-hoc jobs on time; · - Planning for manpower/ Tools/materi ...
Operations Engineer

3 weeks ago

Mediacorp Pte. Ltd. Singapore

Full Time · Entry Level · Bachelor's Degree or equivalent · Singapore | · Closing On 26 Nov 2023 · **About Us**: · Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mi ...
Engineering Operations

2 weeks ago

CHRIS GRAHAM CONSULTANCY PTE. LTD. Singapore

CGC is a small consultancy firm that relocated to Singapore in 2019. We provide operational, technical and project management support to global customers from FMCG to consumer electronics. Our strategic partnership with Stephen Gould delivers effective, cutting-edge solutions for ...