Customer Care Associate - Singapore - SANKYU (SINGAPORE) PTE LTD

    SANKYU (SINGAPORE) PTE LTD
    SANKYU (SINGAPORE) PTE LTD Singapore

    1 month ago

    Default job background
    $30,000 - $50,000 per year Customer Service / Support
    Description
    Roles & Responsibilities

    Duties & Responsibilies:

    • Coordinate and liaise with customers, forwarders & warehouse for shipment readiness and delivery schedules
    • Prepare and handling of day-to-day documents for delivery
    • Assist & update customers with stock queries and shipment schedules
    • Liaise with warehouse for shipments
    • Prepare monthly reports for KPI
    • Any other ad-hoc duties as assigned
    • Assist for monthly stock take.

    Requirements:

    • Min GCE "O" Level with 1 year of relevant experience in related field
    • Basic understanding on shipping & warehousing knowledge
    • Good interpersonal skill & customer service oriented
    • Working location: Tuas (**Shuttle service is provided from/to Tuas West Road MRT**)
    Tell employers what skills you have

    CRM
    Warehousing
    Customer Service Oriented
    Microsoft Office
    Microsoft Excel
    Customer Experience
    Customer Support
    Inventory
    Administration
    SAP
    Communication Skills
    Customer Satisfaction
    Customer Service
    Pricing
    Shipping
    Call Center