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- Assist the management with daily operational matters
- Motivate team members and maintain a high level of team cohesiveness
- Ensure staff adhere to company SOP
- Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
- Plan routine cleaning of the outlet
- Routine inventory stock checking
- Maintain Food Hygiene and Safety Standards
- Execution of maintenance schedule for equipment and perform routine inspections
- Able to resolve any service disruptions or customer complaints
- Able to demonstrate excellent communication and interpersonal skills
- Responsible for the preparation work of outlet opening and closing during operation hours
- A minimum of 2 year of relevant experience in KTV / Restaurant Service / Retail or equivalent
- At least a Certificate in Food & Beverage service
- Great communication skills
- Able to commit shift work, weekends and public holidays
Service Team Leader - Singapore - OCD HANDS PTE. LTD.
Description
Roles & ResponsibilitiesResponsibilities:
Requirements:
Coaching
Mentoring
Forecasting
Management Skills
Leadership
Control Valves
Housekeeping
Interpersonal Skills
Inventory
Administration
Communication Skills
Customer Satisfaction
Microsoft Word
Customer Service
Instrumentation
People Management