Customer Support Specialist - Singapore - THE SUPREME HR ADVISORY PTE. LTD.

    THE SUPREME HR ADVISORY PTE. LTD.
    THE SUPREME HR ADVISORY PTE. LTD. Singapore

    4 weeks ago

    The Supreme HR Advisory Pte Ltd background
    $30,000 - $60,000 per year Customer Service / Support
    Description
    Roles & Responsibilities

    Customer Service Executive (Sales Support)

    Location: Ubi / Macpherson

    Working days : Monday - Friday (830am to 530pm)

    Salary range: $2,000 - $3,300 (depend on experience)

    Job Responsibilities

    • Managing Shipment Schedules
    • Liaise with Factory and Logistic Companies for Inbound and Outbound Deliveries.
    • Process and Generate Shipping Invoices and DO
    • Verify merchandise shipped by matching bills of lading; reconciling quantities; noting discrepancies.
    • Keeps customers informed by forwarding notices, shipment date and method, and current status; answering questions.
    • Checking and confirming order status on pick-up and deliveries.
    • Maintain, Track and log information in the system.
    • Coordinate & expedite requests, time-specific pickups and deliveries and other special requests.

    Job Requirements

    • Diploma or at least 3 years of working experience in the related Customer Service or freight forwarding industry is preferred

    Lim Jun Yao

    Reg No: R1989028

    The Supreme HR Advisory Pte Ltd

    EA No: 14C7279

    Tell employers what skills you have

    Sales
    Factory
    Microsoft Office
    Microsoft Excel
    Customer Experience
    Interpersonal Skills
    Inventory
    Administration
    Adaptability
    Freight
    Communication Skills
    Customer Satisfaction
    Team Player
    Customer Service
    Shipping
    Customer Service Experience