- Lead and oversee the operational and cost efficiency of assigned projects.
- Ensure that project deliverables, KPIs, and Performance Standards are consistently met and surpassed.
- Assist in setting up new projects and contribute to the development of Project Standard Operating Procedures (SOPs).
- Collaborate closely with project stakeholders to gain insights into their requirements and proactively address any issues.
- Implement preventive and corrective measures to enhance operational efficiency and effectiveness.
- Continuously review, initiate, and develop internal processes and procedures to optimize performance.
- Conduct regular checks on operational records and assess the adequacy of controls.
- Supervise, manage service delivery, and support the recovery of operations teams.
- Monitor and conduct performance reviews for operations teams, ensuring they achieve their performance targets.
- Assist in recruitment, training, roster planning, and deployment of personnel.
- Be available on standby when required, based on project needs.
- Handle vendor management and reviews as necessary.
- A Diploma/Degree with a minimum of 2 years of experience in managing manpower operations.
- Excellent communication and interpersonal skills to effectively work with diverse teams.
- Strong writing skills to draft reports, SOPs, and other operational documents.
Operations Manager - Singapore - APBA TG HUMAN RESOURCE PTE. LTD.
Description
Roles & ResponsibilitiesWe are seeking a highly organized and motivated Operations Executive to oversee and optimize the efficiency of our projects.
In this role, you will be responsible for managing the operations and manpower for our projects - ensuring that project deliverables, Key Performance Indicators (KPIs), and Performance Standards are not only met but exceeded. Your focus will be on driving operational excellence while working closely with all project stakeholders to address their concerns and needs.
Responsibilities:
Requirements:
As an Operations Executive, you will play a pivotal role in driving the success of our projects through streamlined operations, proactive problem-solving, and effective team management. If you thrive in a dynamic and challenging environment, we encourage you to apply and send us your updated resume today
Tell employers what skills you haveNegotiation
Microsoft Office
Microsoft Excel
Operational Excellence
Process Improvement
Interpersonal Skills
Vendor Management
Process Management
Pressure
Team Management
Team Player
Customer Service
Stakeholder Management
Excellent Interpersonal Communication Skills
Writing Skills
Able To Work Independently
People Management
Service Delivery