Roving Officer - Toa Payoh, Singapore - Business Edge Personnel Services Pte Ltd

Business Edge Personnel Services Pte Ltd

Verified Company

Toa Payoh, Singapore

1 week ago

Posted by:

Wei Jie

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Description

BUSINESS EDGE PERSONNEL SERVICES PTE LTD

Roving Officer:

MCF
76 PLAYFAIR ROAD 367996

Contract

Non-executive

1 year exp

Customer Service

$

2,000
- to
-
$

2,000

Monthly_

Closing on 28 Sep 2023

Roles & Responsibilities

Assist in verification of customers appointments booked through our e Appointment System
Enquire customers' intent on branch visit for those without any appointments
Guide and support customers on retrieving required documents (e

g:
CPF Statements, IRAS Property Tax Statements) from other Government agencies via the e-Service Kiosk

Issue Q-ticket to customers and perform simple troubleshooting on the Queue System and topping up of Queue ticket rolls
Handle general enquiries on housing and car park matters
Guide and support customers using our e-Services Kiosk / AXS Self-Help Kiosk / Cash Payment Kiosk
Ensure that the e-Services Kiosks / AXS Self-Help Kiosk / Cash Payment Kiosk are in working order and to alert supervisors if there were any breakdown or technical issues
Assist walk-in customers with complex enquiries to make appointments, reschedule appointments, submit enquiry via e-feedback form, wherever necessary
Assist to measure customer's vehicles dimensions for Season Parking declaration
Ad-hoc duties as assigned by supervisors

Working Arrangement:

Contract: 3 Months

Salary:
$12/H

Location:
Woodlands

Working Hours:
Mondays to Fridays: 8.00am to 5.00pm

Job Requirements:

Prior experience in customer service will be helpful