Client Relationship Manager - Singapore - Cognizant Technology Solutions Asia Pacific Pte. Ltd.

    Cognizant Technology Solutions Asia Pacific Pte. Ltd.
    Cognizant Technology Solutions Asia Pacific Pte. Ltd. Singapore

    1 day ago

    Full time $54,000 - $108,000 (SGD) per year *
    Description

    The Opportunity:

    The Singapore business Unit - part of Cognizant APJ - is one of the strongest growing regions in APAC.As part of these growth plans, we are looking for a dynamic Client Partner to manage and grow exponentially a significant part of its portfolio in the banking space.

    Responsibilities:

    • Lead a key account in BFS managing the business as a P&L with accountability for the profitable growth of the account.
    • Develop and nurture senior relationships within the account including at the Executive level.
    • Strategic account planning following Cognizant's annual cycle and maintaining the account plan as a 'living document'.
    • Forming and maintaining a strong account team focused on working together to deliver the account plan targets and exceed customer expectations.
    • Working closely with the Delivery organization, Service Lines, Consulting and DBO to achieve successful outcomes for the client and Cognizant.
    • Accountability for all operational aspects of the account including sales and pipeline management, forecasting, people management, margin improvement plans, and managing attrition and retention.
    • Working with key alliance partners to support the account plan and client's business aspirations.
    • Collaborating with the Digital Network to support the account plan, identifying opportunities to work together for collective success.
    • People management of the account CRMs providing appropriate guidance, mentoring and career development opportunities.
    • Participating as part of the BFS leadership team.
    • Participating in industry events and promoting Cognizant's brand with the client and in the broader market.

    Requirements:

    • Demonstrated account management experience working with large Banks
    • Strong people skills and EQ
    • Demonstrated business development experience, proposal and bid management skills, and a growth mindset
    • Understanding of the Banking landscape in Australia (banking practitioner)
    • Experience developing account plans
    • Strategic thinking skills
    • Proven track-record of winning large deals
    • Strong negotiation skills
    • Consultative skills and solution-oriented mindset focusing on transformative solutions bringing blended teams together where appropriate
    • Demonstrated relationship management skills and a passion and interest in engaging senior level executives
    • Advanced presentations skills
    • Client obsession ('insanely curious' about the client) Ability to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence
    • Strong understanding of Cognizant's systems and processes to facilitate the successful operation of the account and team
    • Excellent communication and facilitation skills
    • Ability to work with geographically distributed teams
    • Strong teaming skills, focusing on developing a 'one team approach'
    * This salary range is an estimation made by beBee
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