Customer Service Officer - Singapore - HELIUS TECHNOLOGIES PTE. LTD.

Description

Roles & Responsibilities

Shift Role

Governament related industry

Responsibilities:

1.) Interact with internal & external customers to answer customers queries.

2.) Maintaining a positive, empathetic, and professional attitude toward customers.
3.) Responding promptly to customer inquiries on general and transactional enquiries
4.) Communicating with customers through various channels.
5.) Acknowledging and resolving customer requests.
6.) Customer outreach to encourage the use of digital services.
7.) Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.

Regards,

Lini

Recruitment Consultant

R

Tell employers what skills you have

Customer Service Skills
CRM
Listening Skills
Microsoft Office
Microsoft Excel
Telephone Manner
Target Driven
Customer Service Representatives
Banking
Customer Satisfaction
Customer Service
Conflict
Customer Service Experience
Call Center