Outpatient Services Associate - Singapore - ST LUKE'S HOSPITAL

    ST LUKE'S HOSPITAL
    ST LUKE'S HOSPITAL Singapore

    2 weeks ago

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    Description
    Roles & Responsibilities

    Responsibilities:

    • Provide excellent frontline customer service and meticulous administrative support to the Outpatient Services
    • Customer registration, appointment scheduling and reminders, collection of payment/deposits
    • Respond to customer requests and enquiries
    • Regularly update general patient records
    • Undertake general reception and other adhoc clerical duties as assigned

    Requirements:

    • GCE N' Level or ITE Certificate holders are welcome to apply
    • Prior customer service experience in relevant healthcare settings would be an added advantage
    • Excellent communication and telephone skills
    • Ability to communicate in vernacular languages is an asset (in order to liaise with vernacular speaking associates/patients)
    • Must be able to work under pressure, multitask and meet tight deadlines
    • Able to work in a fast paced environment
    Tell employers what skills you have

    Front Office
    Excellent Communication Skills
    Arranging
    Healthcare
    Cashiering
    Communication Skills
    Administrative Support
    Telephone Skills
    Team Player
    Customer Service
    Appointment Scheduling
    Hospitality
    Customer Service Experience