Senior Specialist, Customer Service - East Region
1 month ago

Job summary
We are seeking an independent and service-oriented individual with some experience in call center operations to deliver outstanding customer experience while managing our non-voice channels.Responsibilities
- Maintain and uphold Vendor's product knowledge and competencies in delivering expected service standards set by Customer Service team
- Ensure knowledge consistency within vendor with reference to current CSM/CSI/Travel Advisories
Job description
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