Case Manager - Singapore - Prudential plc

Prudential plc
Prudential plc
Verified Company
Singapore

6 days ago

Wei Jie

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Wei Jie

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Description
Prudential's purpose is to help people get the most out of life.

We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners.

We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions.

We pledge to make Prudential a place where you can Connect, Grow and Succeed.

  • Perform consistent engagement with the relevant stakeholders through the end to end New Business journey for positive and seamless customer journey
  • Follow through on all aspects of the journey through documented followup cycle.
  • Communicate with medical service providers to ensure that the reports are delivered promptly
  • Adhoc process improvement projects

Who we are looking for:

  • Strong working knowledge of underwriting principles, new business processes, insurance laws and regulations.
  • Conflict resolution and relationship management skills
  • Excellent communication, interpersonal, critical thinking and problemsolving skills
  • Customercentric with ability to work under pressure
  • Details oriented, meticulous
  • Selfmotivated, independent
  • Strong initiative, keen learner
  • Excellent MS Excel / Power BI skills
Working Experience

  • At least 5 years of relevant working experience
  • Professional insurance qualification

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