Customer Service Representative - Singapore - PRIZE STATION

PRIZE STATION
PRIZE STATION
Verified Company
Singapore

2 weeks ago

Wei Jie

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Wei Jie

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Description

Working Days:


4 days per week ($1600 / Month) + ($200 Incentive) = $1800

5 days per week ($1800 / Month)+($300 Incentive)= $2100

6 days per week ($2150 / Month)+($400 Incentive)= $2550
Working Hours: 1pm - 10pm / 11am - 8pm ( 1 Hour of break time )


Customer Service Representative Responsibilities:


  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquirie
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:


  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.
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