Property Management Customer Service Officer - Singapur, Singapore - CBRE

    CBRE
    CBRE Singapur, Singapore

    2 weeks ago

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    Description
    Assists guests, residents and visitors, provide customer service support for, area locations and other concierge service needs. Complete records, reports and other administrative duties as required and assigned.
    Responsibilities:
    • Display a good disposition with warm and professional greeting to all those entering the property.
    • Answers telephone line in professional manner with good phone etiquette.
    • Maintains accurate records of service requests, logs of service requests and tracks the status.
    • Responds promptly with accurate and comprehensive information according to the specific request.
    • Provides administrative assistance to the Property Manager and members of the property management team.
    • Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
    • Follows security and emergency procedures as defined for the property and responds to emergency situations calmly and efficiently.
    Requirements:
    • Minimum O levels or other relevant professional certification.
    • Experience in customer service or frontline work is a strong advantage.
    • Good interpersonal and communication skills.
    • Positive, friendly disposition and customer service orientated.
    • Attentive to details, well organized and team player.