IT Support Engineer - Singapore - Halcyon Knights

Halcyon Knights

Verified Company

Singapore

1 week ago

Posted by:

Wei Jie

beBee Recruiter

Description

IT Support Engineer

Permanent role
This role is in Alexandria

Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or a similar role:

Outline of this role includes:

Installing and configuring computer hardware, software, systems, networks, printers and scanners.
Product testing ˗ Troubleshooting and reporting ˗ Escalating issues to the relevant support team
Setting up accounts for new users, including, creating, managing and deleting user accounts according to requests from management and making sure all user accounts maintain minimum access privileges and users only have access to files according to their roles, assigning Office 365 licensing and configuring settings.
Installing printers, scanners, and other drivers, and troubleshooting connectivity issues related to IT equipment
Monitoring and maintaining computer systems and networks.
Providing technical support across the company

Your experience will include:

Knowledge of network and IPbased protocols.
Experience with Office 365 environment
Admin Exchange, SharePoint, security, and compliance portal.
Handson experience with Windows and Mac OS environments.
Excellent understanding of computer hardware, mobile devices and networking systems.