Senior Executive, Student Administration - Singapore - Nanyang Technological University

Nanyang Technological University

Verified Company

Singapore

3 weeks ago

Posted by:

Wei Jie

beBee Recruiter

Description

The Office of Academic Services plays a key role in advancing the University's educational goals through implementing and administering the academic policies established by the University's academic body.

We provide academic services for students from the time of their matriculation to their graduation.

Being part of a team that manages students' assessment, progression and award, the key responsibilities of the role are as follows:

Provide administrative support in the following areas:

Preparation for results processing: maintain and update academic records for students on Leave of Absence and programme withdrawal.
Processing of academic results for trimester and semester: creation of exam records, handle dissertation results related matters, support marks processing.
Post release of results activities: support administration of Medals and Prizes, compile and filing of mark lists and reports, and provide the relevant student academic information to stakeholders within the
NTU community. Tracking and processing of supplementary exam results. Support the degree conferment process and regular data provision to MOE.
Maintain webpages for examination and assessment results-related information, handle role-based mailbox and maintain access for secured folders.

Attend to queries from stakeholders (e.g. students and Schools) on areas related to academic records.

Support reviewing and identifying areas of improvement or automation in the processes and IT systems, establishing specifications and requirements, performing User Acceptance Test and implementing the enhancements.

Support senior officers implementing policies and guidelines for proper governance, and to assist in advising Schools on procedures and guidelines.

Requirements:

A Diploma/Degree with at least 3 years of relevant working experience in administration, preferably in academic services in a tertiary institution
Possess working knowledge of database and process management
Familiar with the Personal Data Protection Act, in relation to collection, use and disclosure of student personal data
Working knowledge of SQL will be an added advantage
Meticulous and organised
Proactive, efficient and able to multitask
Able to work independently and be a good team player
Good communication skills, able to express ideas clearly and concisely (written and oral)
Good interpersonal skills and able to collaborate with people at different levels of the organization
Serviceoriented mindset

Hiring Institution:

NTU