Debt Recovery Specialist - Singapore - COLLECTIUS CMS (S) PTE. LTD.

Description

Job Description

• Conduct debt collection from debtors via phone calls.

• Negotiating with debtors to provide best payment option to clear outstanding amount.

• Initiate necessarily follow up action for collection (as per defined process).

• Conduct administrative duties – monitoring of payments and file management.

• Maintaining a high level of customer service while collection actions are adhering to company policies and procedures.

• Able to handle complaints and understand customer concerns to provide solution.

• Any other ad-hoc duties.

Required Knowledge & Experience: -

• Possess strong written, communication and negotiation skills.

• Able to communicate in English. Other local languages will be a plus.

• Able to make good judgement in reviewing assigned accounts.

• Computer literate and able to adapt to company software & applications.

• Work independently and as a team player.

• Customer centric.

Benefits: -

• Government-Mandatory Leaves (Maternity Leave, Paternity Leave, Childcare Leave, Extended Childcare Leave, Outpatient Sick Leave, Hospitalization Leave) ** Company provides additional 2-weeks for Paternity Leave

• Annual Leaves (capped to 18-days)

• Compassionate Leave (capped to 3-days)

• Marriage Leaves (3-days)

• Birthday Leave (1-day)

• Examination Leave (1-day)

• National Service Leave

• Off-In-Lieu to credit if Public Holiday falls on a Saturday.

• Covered with Insurance (Group Hospitalization & Surgery, Group Term Life & Group Personal Accident)

• Staff referral program fee of $500.00 for every successful referral (subjected to company's terms and conditions).

• Salary increments after successful confirmation based on individual's performance.

• Opportunity of career growth.

5-days working

Nearest MRT: Expo