Clinic Manager - Singapore - DR FOOT PODIATRY CLINIC PTE. LTD.

DR FOOT PODIATRY CLINIC PTE. LTD. Singapore

2 days ago

Description

Roles & Responsibilities

Role: Clinic Manager

Responsibilities:

Operations Management:Oversee the day-to-day operations of the clinic, including patient scheduling, staffing, and facility maintenance.
Develop and implement policies and procedures to ensure efficient and effective clinic functioning.
Monitor inventory levels of medical supplies and equipment, and coordinate procurement as needed.
Staff Management:Recruit, train, and supervise clinic staff, including medical professionals, administrative personnel, and support staff.
Conduct performance evaluations and provide feedback to employees to maintain high standards of performance.
Foster a positive work environment and resolve any staff conflicts or issues that arise.
Financial Management:Develop and manage the clinic budget, including revenue projections, expenses, and cost-control measures.
Ensure accurate billing and coding practices to maximize revenue and minimize billing errors.
Monitor financial performance indicators and make strategic decisions to optimize clinic profitability.
Patient Care and Satisfaction:Ensure that patients receive high-quality care and services in a timely and compassionate manner.
Implement patient satisfaction surveys and feedback mechanisms to continuously improve patient experience.
Address patient complaints or concerns promptly and appropriately.
Compliance and Regulatory Compliance:Ensure compliance with all relevant healthcare regulations, standards, and accreditation requirements.
Stay updated on changes in healthcare laws and regulations, and adjust clinic policies and practices accordingly.
Conduct regular audits and inspections to maintain compliance and address any areas of non-compliance.
Quality Improvement and Risk Management:Develop and implement quality improvement initiatives to enhance clinical outcomes and patient safety.
Establish protocols for risk management, infection control, and emergency preparedness.
Analyze data and trends to identify areas for improvement and take corrective actions as necessary.
Communication and Collaboration:Maintain effective communication channels with healthcare providers, staff members, patients, and external stakeholders.
Collaborate with other healthcare professionals and organizations to coordinate patient care and services.
Represent the clinic in meetings, conferences, and community events to promote its services and reputation.
Technology and Information Management:Oversee the implementation and utilization of electronic health records (EHR) and other healthcare technologies.
Ensure the security and confidentiality of patient information in compliance with HIPAA regulations.
Leverage technology to streamline administrative processes and enhance patient care delivery.

Overall, the clinic manager plays a critical role in ensuring the smooth operation, financial health, regulatory compliance, and quality of care delivery in a healthcare clinic.

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