- To assist in creating attractive merchandise displays and layouts to enhance product visibility.
- To ensure shelve space is being monitored diligently.
- To manage stocks inventory through proper segregation of shelve space, and stock for display in an organized manner.
- To uphold customer service standards and to implement quality operation procedures.
- To perform regular updates and communications among stake holders on merchandise related issues.
- Assist in front-of- house daily operations, including opening and closing procedures.
- Monitor F&B inventory levels and place orders for F&B products as needed.
- Maintain cleanliness, organization, and safety standards in the café.
- Assist in recruiting, training, and supervising F&B and merchandise crew members.
- Create work schedules, assign duties, and monitor crew members' performance.
- Provide ongoing coaching and feedback to crew members to maintain high levels of motivation and productivity.
- Oversee equipment and outlet maintenance.
- Maintain accurate records of sales, inventory & expenses.
- Minimum 3 years of experience in retail merchandising, and F&B Café a plus.
- Diploma/Certificate holder in Food & Beverage Services Management, Hospitality management or equivalent preferred.
- Cafe management knowledge and skills, Integrity, Exceptional Time management, Professionalism, Entrepreneurial and Innovative.
- Keen interest in Anime and Japanese pop culture an additional advantage.
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Service Crew Supervisor, ANIPLUS Merchandise Cafe - Singapore - PLUS MEDIA NETWORKS ASIA PTE. LTD.
1 week ago
Description
Roles & ResponsibilitiesThe Service Crew Supervisor, ANIPLUS Café is responsible for day-to-day operations of the F&B and merchandise outlet located at the Esplanade. This role involves managing crew members, ensuring exceptional customer service and maintaining a high standard of product quality and presentation.
Responsibilities
Merchandising Operations
F&B Operations
Staff Management
Finance & Administrative Tasks
Requirements
Microsoft Excel
Food and Beverage Safety, Hygiene and Security
Inventory
Exceptional Customer Service
Hospitality Management
Merchandising
Positive Energy
Time Management
Product Development
Customer Service
Staff Management
Team Work
Sourcing
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