Assistant or Associate Store Manager - Singapur, Singapore - Plain Vanilla Bakery

Description

Responsibilities:

• Manage daily store operations to ensure seamless and smooth customer experience.
• Implement and administer Inventory Purchasing / Receiving Procedures.
• Deal with all issues that arise from staff or customers (complaints, grievances etc).
• Manage, apply and ensure Workplace Safety and Food Hygiene & Safety policies and procedures by Team Members.
• Implement and manage in-store service standards and customer service & rewards systems.
• Manage store equipment maintenance plans.
• Manage the Store's Operating Budget by overseeing expense control and food purchasing activities in accordance to agreed targets.
• Monitor, manage cost and approve ad hoc Store expenses and Team Member claims within approval limits.
• Manage and oversee weekly rostering of the Team.
• Conduct orientation and training of team members.
• Conduct performance appraisal of all Team Members in the Store team.
• Any other duties that may be assigned.

Requirements:

• At least 4 or more years' of relevant working experience in the F&B industry.
• A natural leader, highly communicative to lead and motivate staff.
• Trained eye for detail and customer-centric.
• Ability to work in a fast-paced environment.
• Willing to work on rotating shifts, weekends and public holidays.

Plain Vanilla Bakery it started out with a simple, earnest ambition to create and share some good old-fashioned cake with our local community; cake that was made with real wholesome ingredients, and was familiar and comforting. In a world of mass-produced confections, we wanted to go back to basics and bake like our mums and grandmothers used to – moist red velvet cupcakes topped with vanilla buttercream, apple pound cake drizzled with caramel, decadent chocolate brownies, warm and fudgey on the inside. The kind of scents, flavours, and textures that make us nostalgic for days gone by.