Outbound Ticketing Executive - Singapore - NTA TRAVEL (SINGAPORE) PTE. LTD.

Description

Job Profile

The candidate will be responsible for booking, issuing air tickets and correspondence for corporate clients and individual customers. In addition, should also have Experience of designing Itineraries, costing, booking hotels etc. related travel business with good communication skills, professional skills. We pay much attention to an applicant with good moral values & teamwork abilities.

Roles & Responsibilities

Provide ticketing, hotel reservations, VISA and travel advice

Issuing tickets/hotels/tours/transfers via online/offline company sources.

handing the quotation, reservation & issuance of group tickets

Oversee our Reservations Team and provide them with assistance when required

Preparation of travel related documents e.g., Ticket, vouchers

Liaising with clients, over the phone or via email to discuss their travel requirements, selling Domestic/Outbound Tour Packages. Understanding Client's Package Requirements.

Prepare, plan and quote travel itineraries

Making and confirming bookings, issuing invoice

Handling travel insurance

Researching destinations and keeping up to date with travel industry news

Creative thinking new business except for travel business

Create promotional posters of our products for our official Facebook & Instagram page

Other ad-hoc tasks (Handling inquires & sales of JR Passes)

Job Requirements:

At least 1 year of working experience in the related field

Knowledge and skill in Amadeus (GDS)

Strong phone and verbal communication skills along with active listening

Excellent customer service skills - Focus on quality and customer service

Able to work as a team player, also can handle multitasking

Experience with Key Performance Indicators (KPIs) preferred

Exceptional listening and analytical skills

Excellent problem solving and negotiation skills

Proficient in Microsoft Office

Attitude to actively accept challenges

Company Overview

Nippon Travel Agency was founded in 1905 and was the first agency to start travel operations in Japan. Today, we have 5,061 staff members (the whole NTA group) with over 250 branch offices both in Japan and overseas, providing travel services of the highest standard. With over 110 years of history, NTA is recognized as the leading travel agency to offer a wide range of services for our valued clients.

NTA Travel (Singapore) Pte. Ltd.incorporated on 20 January 1986 (Monday) in Singapore. The Company has been operating for 38 years. This Company's principal activity is travel agencies and tour operators.