Systems Administrator - Singapur, Singapore - Pepperl+Fuchs SE

    Pepperl+Fuchs SE
    Pepperl+Fuchs SE Singapur, Singapore

    1 month ago

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    Full time $50,000 - $80,000 per year Technology / Internet
    Description

    Role Purpose:

    Reporting to the IT Client Services Manager, the IT Administrator's role is to manage the day-to-day IT support in the Client Services department for both Singapore and Asia Pacific remote offices.

    Major Accountabilities:

  • Answer and log all support calls into the TopDesk Helpdesk System
  • Provide 1st and 2nd level support and escalate to the next level if problem cannot be resolved
  • Setup and provide technical support for all computers and Company's standard software issues
  • Procurement and disposal of all IT related hardware and software
  • Source and obtain hardware and software quotations on behalf of users
  • Setup and provide technical support for all office and production printers
  • Provide support for Windows account management as well as Telephony, Video Conference and Mobile devices
  • Maintain the IT Asset Management System to ensure that all assets are recorded, updated and removed when required
  • Requires rotational standby duty for after office hours support
  • Role Requirements:

  • Degree/ Diploma in Computer\Information Technology
  • Minimum 2 years of system administration experience in a medium size networking environment
  • Business fluent or native English (written and spoken) with fluency in Mandarin an added advantage
  • Hands-on experience with one or more of the OS such as Windows and Linux
  • Experience with MS Outlook in a Microsoft Exchange Environment
  • Good experience in the following areas: MS Office 2021 and/or Windows 10 OS and basic switches and networking
  • Experience in Web Content Administration and Cisco Video Conference and Endpoints would be highly regarded
  • Able to troubleshoot hardware and software issues with minimum supervision
  • Good problem solver, good stakeholder engagement, team player and a strong customer oriented mindset