Branch Manager - Singapore - HERME BEAUTY (SINGAPORE) PTE. LTD.
2 weeks ago
Description
Roles & Responsibilities Main Duties & Responsibilities: Establish relationship with customers by delivering excellent customer service Provide professional skincare advice and consultation for customers, managing customers' needs and ensure customer satisfaction Lead and provide guidance to therapists on the service and treatments to customers Oversee and in charge of the overall operation of the branch eg.
Staff MC, Punctuality, Daily Sales target, current promotions and updates etc In charge and run the outlet efficiently and effectively Handle customers' complaints and feedback Motivate/building teamwork among colleagues & maintain good communication and good working environment Achieve personal sales target and assist in achieving monthly sales target set out for the branch To assist in making cold-calls to customers Ensure all treatment rooms & consultation rooms are in good & conductive condition Ad-hoc responsibilities assigned by management Requirements: Min.
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